Visit us At 5th and Market Streets on Independence Mall



Visit

General Info and FAQ

Hours

Tuesday- Friday10a.m. - 5p.m.
Saturday & Sunday10a.m.- 5:30p.m.

On all days, ticket sales and admittance to the Museum cease half an hour before closing time.

 

Please click here for more information about holiday openings and closures.

Address

101 South Independence Mall East
Philadelphia, Pennsylvania 19106-2517

Get Detailed Directions

museum_map


Visitor Policies

EXHIBITION RULES

For the enjoyment of the exhibition by all visitors, we ask that you not talk on cell phones within the galleries, and ringers should be turned off.

For the protection of our artifacts and exhibits, the following are also not permitted anywhere within the exhibition galleries:

- Food, beverages (except water), and gum (medical exceptions apply)

- Photography or recording of any kind

- Pens and markers (please use pencils only)

- Bulky bags, backpacks, large shopping bags, and luggage (please leave at home or check in coatroom)

- Very wet umbrellas or coats (please check in coatroom)

Strollers are generally allowed unless otherwise indicated.

We thank you for respecting these rules.

SECURITY AND RESTRICTIONS

For your safety, the Museum has various security measures in place that may lengthen the time it takes you to enter the building.

All individuals must pass through metal detectors; reduce your wait time by leaving unnecessary metal items (belts, key rings, jewelry, etc.) at home.

All bags (including cameras and laptops) are subject to X-ray inspection; bags bigger than 16” x 24” CANNOT be accommodated, and will be subject to manual search.

Tripods/monopods and all blades (including pocket-knives), firearms, and other weapons are prohibited. We have the right to confiscate any inappropriate items, and to refuse admission to anyone not conforming to these rules.

No outside food may be eaten within the building; you will be asked to check food/drink in the coatroom before going into the galleries.

GUIDED TOURS

Free public "Highlights" tours (~60 minutes) are usually offered daily at 11:30am and 2:30pm. Availability is subject to change, so please check at the Admissions Desk on the day of your visit for confirmed times. Please note that space on these tours is limited; interested visitors should request tour badges from Admissions to reserve a spot, which are distributed on a first-come, first-served basis. (Please note that admission tickets alone do not guarantee a tour spot.)  

These public tours are not open to groups; groups interested in taking a guided tour must reserve one in advance through Group Services.  Individuals / small parties interested in private tours may also reserve through Group Services.

PARKING

The Museum does not have its own garage. There are numerous lots and garages, as well as metered street parking in the immediate vicinity.

Bourse Garage Associates, one block from the Museum, offers $9 parking for up to four hours with NMAJH validation until December 31, 2014. Garage entrance is located between Market and Chestnut on Fourth Street. Maximum height clearance for vehicles is 6' 4".

For public transportation options, click here.

DINING

Pomegranates Café, the Museum's dairy, vegetarian cafe, is open Tuesdays through Sundays from 10:30am to 5:00pm. Kosher selections are available.

 

STAYING OVERNIGHT

The Museum has partnered with various hotels in the vicinity to provide special discounts for NMAJH visitors. Please click here for information on rates and reservation procedures for both individuals and groups.

ACCESSIBILITY INFORMATION

Mobility

The main entrance on Market Street and all public areas within the Museum, including restrooms and water fountains, are wheelchair-accessible. All floors can be reached by elevator.

A limited number of standard wheelchairs are available at the Admissions Desk free of charge on a first-come, first-served basis. A form of ID is required in exchange. Wheelchairs cannot be reserved in advance.

Other Special Needs 

All films and video clips in the exhibition galleries are captioned.

ALDs (assistive listening devices) can be requested, free of charge for special programs within the Dell Theater.

All way-finding signage includes Braille. Service dogs are welcome in the Museum.

While most real artifacts are not touchable, there are several tactile elements within the exhibition (largely geared to children) such as costumes and props.  There are also many narrated exhibit components, which are triggered by proximity or touch.

Please note that the Museum does not have special interpreters and escorts available in-house.  If you have a particular accessibility need, please contact the Museum a few weeks prior to your visit, so that we can arrange to have someone on-site to assist you when you arrive.

SHOPPING

The Museum Store offers a wide variety of contemporary and traditional Judaica, gifts, jewelry, and Museum merchandise, as well as a Ketubah/bridal and Bar/Bat Mitzvah registry. It is open Tuesdays through Sundays from 10:00am to 5:30pm.

You can also always shop online.


Frequently Asked Questions

If I don't arrive on time for my timed ticket slot, will I still be allowed into the museum?

If there is enough space in the museum at the time that you arrive, you will be allowed entrance. If not, we will exchange your tickets for the next available time of entry.

How much time should I set aside for my visit to the Museum?

About 2-3 hours. The Museum is very content-rich, and filled with many interactive displays which will make your visit both an extraordinarily enriching and time-consuming experience.

Is the Museum wheelchair accessible?

The Museum is wheelchair accessible.

Is parking available at or near the Museum?

Metered parking ($2 per hour) is available on streets surrounding the Museum, including Fourth and Fifth streets and Market and Arch streets.

Whom should I talk to about making a donation to the Museum?

Please contact Cobi Weissbach, the Museum’s Associate Director of Development, at 215.923.3811 x 131 or at cweissbach@nmajh.org.

Can the Museum appraise my object?

The staff of the National Museum of American Jewish History does not conduct appraisals for the public.

Can the Museum conserve my object?

The staff of the National Museum of American Jewish History does not perform conservation work for the public. Visit the American Institute for Conservation of Historic and Artistic Works at www.conservation-us.org to find a conservator.

How do I become a member of the Museum?

For information on becoming a Member of the Museum, please click here.

How do I make a gift in honor of someone?

To make a gift, please click here.

How can I volunteer at the Museum?

For information about volunteering at the Museum, please click here.

How do I apply for a job at the Museum?

For information about jobs at the Museum, please click here.

How can I learn more about the Museum?

You can go to our news page to find out about Museum programs and events.  You can also subscribe to our E-Newsletter, and have Museum news delivered monthly.