Visit us At 5th and Market Streets on Independence Mall



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General Info and FAQ

Visiting Hours

Tuesday - Friday     10:00am - 5:00pm
Saturday & Sunday      10:00am - 5:30pm

From May 7 - October 29, throughout the run of Chasing Dreams: Baseball and Becoming American, the Museum will stay open until 8:00pm on Wednesday evenings. Admission after 5:00 is pay-what-you-wish.

 

Closed most Mondays. Please click here for information about special holiday openings and closures. 

Address

101 South Independence Mall East
Philadelphia, Pennsylvania 19106-2517

Get Detailed Directions

museum_map


GALLERY POLICIES

For the enjoyment of the exhibition by all visitors, we ask that you not talk on cell phones within the galleries, and ringers should be turned off.

For the protection of our artifacts and exhibits, food and beverages (except water bottles) are not permitted in the galleries (medical exceptions apply), and we also discourage the following:
- Chewing gum
- Very wet umbrellas or coats (please check in coatroom)
- Pens and markers (please use pencils only)
- Bulky backpacks & bags (they impede navigation in narrow areas) and luggage (please check in coatroom)

Photography and recording are not allowed, for coyright reasons.

Strollers are generally allowed unless otherwise indicated.

We thank you for respecting these rules.

SECURITY AND RESTRICTIONS

For your safety, the Museum has various security measures in place that may lengthen the time it takes you to enter the building.

All individuals must pass through metal detectors; we suggest leaving unnecessary metal items at home.

All bags (including cameras and laptops) undergo X-ray inspection; bags bigger than 16” x 24” CANNOT be accommodated, and will be subject to manual search.

Tripods/monopods and all blades (including pocket-knives), firearms, and other weapons are prohibited. We have the right to confiscate any inappropriate items, and to turn away anyone not conforming to these rules.

No outside food may be eaten within the building; you will be asked to check any food/drink in the coatroom before going into the galleries.

GUIDED TOURS

Free public "Highlights" tours (~60 minutes) are usually offered daily at 11:30am and 2:30pm. Availability is subject to change, so please check at the Admissions Desk on the day of your visit for confirmed times. Please note that space on these tours is limited; interested visitors should request tour badges from Admissions to reserve a spot, which are distributed on a first-come, first-served basis. (Please note that admission tickets alone do not guarantee a tour spot.)  

These public tours are not open to groups; groups interested in taking a guided tour must reserve one in advance through Group Services.  Individuals / small parties interested in private tours may also reserve through Group Services.

PARKING

The Museum does not have its own garage. There are numerous lots and garages, as well as metered street parking in the immediate vicinity.

Bourse Garage Associates, one block from the Museum, offers $9 parking for up to four hours with NMAJH validation until December 31, 2014. Garage entrance is located between Market and Chestnut on Fourth Street. Maximum height clearance for vehicles is 6' 4".

For public transportation options, click here.

DINING

Pomegranates Café, the Museum's dairy, vegetarian cafe, is open Tuesdays through Sundays from 10:30am to 5:00pm. Kosher selections are available.

 

STAYING OVERNIGHT

The Museum has partnered with various hotels in the vicinity to provide special discounts for NMAJH visitors. Please click here for information on rates and reservation procedures for both individuals and groups.

ACCESSIBILITY INFORMATION

Mobility

The main entrance on Market Street and all public areas within the Museum, including restrooms and water fountains, are wheelchair-accessible. All floors can be reached by elevator.

A limited number of standard wheelchairs are available at the Admissions Desk free of charge on a first-come, first-served basis. A form of ID is required in exchange. Wheelchairs cannot be reserved in advance.

Other Special Needs 

All films and video clips in the exhibition galleries are captioned.

ALDs (assistive listening devices) can be requested, free of charge for special programs within the Dell Theater.

All way-finding signage includes Braille. Service dogs are welcome in the Museum.

While most real artifacts are not touchable, there are several tactile elements within the exhibition (largely geared to children) such as costumes and props.  There are also many narrated exhibit components, which are triggered by proximity or touch.

Please note that the Museum does not have special interpreters and escorts available in-house.  If you have a particular accessibility need, please contact the Museum a few weeks prior to your visit, so that we can arrange to have someone on-site to assist you when you arrive.

SHOPPING

The Museum Store offers a wide variety of contemporary and traditional Judaica, gifts, jewelry, and Museum merchandise, as well as a Ketubah/bridal and Bar/Bat Mitzvah registry. It is open Tuesdays through Sundays from 10:00am to 5:30pm.

You can also always shop online.


FREQUENTLY ASKED QUESTIONS

My admission ticket says 10:00am. Will I be let in if I arrive later in the day?

As of July 2014, all Museum admission tickets say 10:00am, simply because that is when the Museum opens. However, tickets are good for the entire day, so you can arrive at any time on your designated visit date.

Do I need to get tickets in advance or can I just show up?

Walk-in tickets are always available, so it is perfectly okay to just show up.

How much time should I set aside for my visit to the Museum?

We recommend that you plan for no fewer than 2 hours. However, how much time you can spend here is ultimately dependent on what type of museum "user" you are. While those who tire easily will find that they can certainly see the entire Museum and get a good sense of the Core Exhibition in a few hours, many visitors spend an entire day here. With content-rich galleries containing more than 30 original films and many state-of-the-art interactive displays, there is plenty to keep a heavy user occupied.

Is the Museum wheelchair-accessible? Do you have wheelchairs or scooters available?

The main entrance on Market Street and all public areas within the Museum are wheelchair-accessible, and all floors are reachable by elevator. A number of standard (manual-push) wheelchairs are available at the Admissions Desk free-of-charge on a first-come, first-served basis; we do not reserve these in advance, as immediate (in-house) need always takes precedence. A form of ID is required in exchange. We do not have scooters available.

Are strollers allowed in the galleries?

Strollers are generally allowed in the galleries, with occasional exceptions on heavy-family-traffic days, including on December 25th when we hold the annual Being __ at Christmas program.  For those days when strollers are discouraged within the exhibition spaces, we provide areas to park your strollers.

Do you have special rates for groups? How can groups arrange a visit?

Discounted admission rates are available for groups of 15 or more people who reserve in advance through Group Services.  For information on group visits, please click here.

Do you offer guided tours?

Information on public (free) tours is available near the top of this webpage. These tours are open to individuals and small parties only. Any groups interested in taking a guided tour must book a private tour, in advance, through Group Services. Individuals and small parties also have the option to book a private tour through Group Services. Private tours must be booked in advance and cannot be arranged on the day of visit. Various types of tour (60-90 minutes) are available.

Are you open on Saturdays? What about for other Jewish holidays?

Yes, the Museum is open from 10:00-5:30 on Saturdays, and operates normally that day – tickets may be purchased on-site, and the Café and Store are both open. Information on Jewish holidays for which we are closed can be found here.

Are you open on Christmas Day? For which holidays are you closed?

The Museum is open on Christmas Day for regular hours of operation; however, we do close early (at 3:00PM) on Christmas Eve. For other holiday closings, or special holiday openings, please click here.

Is there somewhere to eat in the Museum? Is it kosher?

We have a small dairy/vegetarian café, Pomegranates, which is open Tuesdays through Sundays from 10:30-5:00. The café is not kosher (so it is open on Shabbat and other Jewish holidays when the Museum is open), but pre-packaged kosher selections are available.

Can I bring my own food to eat at the Museum?

No outside food may be consumed on the premises, unless you have made special arrangements with Museum staff in advance of your visit. You will be asked to check any food or beverages (other than water bottles) in the coatroom, or stow them securely inside your bag, before exploring the galleries. Exceptions are always made for medical necessity.

Do you have a gift shop?

Yes. The Museum Store offers a wide variety of contemporary and traditional Judaica, gifts, jewelry, and Museum merchandise, as well as Ketubah/bridal and Bar/Bat Mitzvah registries. It is open Tuesdays through Sundays from 10:00 to 5:30.

Can I visit the Store or Café without paying admission?

Of course. You may request a free pass from the Admissions Desk upon entry that will grant you first-floor access only (this includes a chance to see our Only in America gallery, as well as the Museum Store and the Café). Please note that this pass will not grant you access to the main exhibition galleries; you must purchase admission to see the remainder of the Museum.

How do I get there, and where can I park?

Directions to the Museum, public transportation options, and information on car-parking can be found here.

If we charter a bus to get there, is there somewhere to drop-off/park?

Yes. Please find bus information here.

Whom should I talk to about making a donation to the Museum?

Please contact Cobi Weissbach, the Museum’s Associate Director of Development, at 215.923.3811 x 131 or at cweissbach@nmajh.org.

How do I become a Member of the Museum? What are the benefits of Membership?

For information on Membership, please click here.

How do I make a gift in honor of someone?

Please click here and select "Tribute Gift" in the "Ways to Support" column on the right side of the page.

Where can I drop off an object that I might want to donate? Can I leave an object at the Admissions Desk for you?

The Museum cannot accept drop-offs; we accept no responsibility for any object mailed to or left at the Museum without prior consultation and approval. Walk-in appointments with the Collections Committee are also not available. Please submit any inquiry regarding your object in writing, to the attention of the Curatorial Department.

Can the Museum appraise my object?

The staff of the National Museum of American Jewish History does not conduct appraisals for the public.

Can the Museum conserve my object?

The staff of the National Museum of American Jewish History does not perform conservation work for the public. Visit the American Institute for Conservation of Historic and Artistic Works at www.conservation-us.org to find a conservator.

How can I become a volunteer at the Museum?

For information about volunteering at the Museum, please click here.

How can I become an educational docent at the Museum?

New docents are only accepted when there is a new training class; there are currently no plans in progress for a new class. If you would like to join a mailing list to receive an announcement of the next class, please send your name and email stating your interest to education@nmajh.org.

How can I apply for an internship with the Museum?

If you are a college or graduate student interested in internship opportunities, please click here.

How do I apply for a job at the Museum?

The Museum does not have an internal Human Resources Department. Any available openings, and information on how to apply to them, can be found here.

Can I hold a private event at the Museum?

Absolutely! For information about facility rentals, please click here.

How can I learn more about what's happening at the Museum?

You can view our Public Programs calendar to find out about Museum programs and special events, or visit our Press Room  for other news. You can also subscribe to our E-Newsletter, and have Museum news delivered monthly.