For the enjoyment of the exhibition by all visitors, talking on cell phones is prohibited within the galleries, and ringers should be turned off.
For the protection of our artifacts and exhibits, the following are also not permitted anywhere within the exhibition galleries:
- Eating, drinking, and chewing gum
- Photography or recording of any kind (with or without flash)
- Pens and markers (please use pencils only)
- Bulky bags, backpacks, large shopping bags, and luggage (please leave at home or check in coatroom)
- Wet umbrellas or coats (please check in coatroom)
Strollers are generally allowed unless otherwise indicated.
We thank you for respecting these rules.
For your safety, the Museum has various security measures in place that may lengthen the time it takes you to enter the building.
All individuals must pass through metal detectors; reduce your wait time by leaving unnecessary metal items (belts, key rings, jewelry, etc.) at home.
All bags (including cameras and laptops) are subject to X-ray inspection; bags bigger than 16” x 24” CANNOT be accommodated, and will be subject to manual search.
Tripods/monopods and all blades (including pocket-knives), firearms, and other weapons are prohibited. We have the right to confiscate any inappropriate items, and to refuse admission to anyone not conforming to these rules.
No outside food may be eaten inside the building; you will be asked to check any consumables in the coatroom.
Free public orientation tours (~60 minutes) are usually offered at 11:30 am and 2:30 pm; availability is subject to change, so check the sign over the Admissions Desk on the day of your visit for confirmed times. Please note that space on these tours is very limited; interested visitors must secure tour badges from the Membership Desk to guarantee a spot, which are distributed on a first-come, first-served basis. (Please note that admission tickets do not guarantee tour access.)
These public tours are not open to groups; groups interested in a private guided tour must reserve one in advance through Group Sales. Individuals / small parties interested in private tours may also reserve through Group Sales.
The Museum does not have its own garage. There are numerous lots and garages, as well as metered street parking in the immediate vicinity.
Bourse Garage Associates, one block from the Museum, offers $9 parking for up to four hours with NMAJH validation until June 1, 2014. Garage entrance is located between Market and Chestnut on Fourth Street. Maximum height clearance for vehicles is 6' 4".
For public transportation options, click here.
The Pomegranates Café, the Museum's dairy, vegetarian cafe, is open Tuesdays through Sundays from 10:30am - 5:00pm. Kosher selections are available.
The Museum has partnered with various hotels in the region to provide special discounts for NMAJH visitors. Please click here for information on rates and reservation procedures for individuals and groups
The main entrance on Market Street and all public areas within the Museum, including restrooms and water fountains, are wheelchair-accessible. All floors can be reached by elevator.
A limited number of standard wheelchairs are available at the Admissions Desk free of charge on a first-come, first-served basis. A form of ID is required in exchange. Wheelchairs cannot be reserved in advance.
Other Special Needs
All films and video clips in the exhibition galleries are captioned.
ALDs (assistive listening devices) can be requested, free of charge for special programs within the Dell Theater.
All way-finding signage includes Braille. Service dogs are welcome in the Museum.
While most real artifacts are not touchable, there are several tactile elements within the exhibition (largely geared to children) such as costumes and props. There are also many narrated exhibit components, which are triggered by proximity or touch.
Please note that the Museum does not have special interpreters and escorts available in-house. If you have a particular accessibility need, please contact the Museum a few weeks prior to your visit, so that we can arrange to have someone on-site to assist you when you arrive.
The Museum Store offers a wide variety of contemporary and traditional Judaica, gifts, jewelry, and Museum merchandise, as well as a separate Ketubah/Bridal and Bar/Bat Mitzvah registry. It is open Tuesdays through Sundays from 10:00 to 5:30.
You can always shop online.