Should I register for programs in advance?
We recommend that you do! Popular programs can fill up quickly, so register in advance to reserve your spot, even if the program is free.
Does that mean I can't decide at the last minute?
We understand busy, changing schedules and we do our best to accomodate walk-ins. As long as space is available, you can also continue to register online until 2 hours before the program starts. We do encourage you to register in advance to guarantee your spot...and to make sure we are as prepared for your visit as possible!
How do I register for programs?
The most convenient way to register is online at www.nmajh.org. You will be able to print your tickets at home or have your tickets held at the door- you can pick them up the next time you visit the Museum, or when you arrive for the program.
Can I buy tickets in person or over the phone?
Yes to both! You can buy tickets at the box office in-person, or over the phone at 215-923-3811, during regular Museum hours:
Saturday & Sunday 10:00am- 5:30pm
Can I just send you an e-mail to register?
Sorry, we can't accept e-mail reservations, but you can feel free to e-mail us with questions at email@example.com.
Ok, I'm ready to register for some exciting upcoming programs- where on the website can I find programs tickets? Where are the discounted programs tickets for NMAJH Members?
Great! When planning your visit from the homepage (www.nmajh.org), you can click on "visit" and then "buy tickets". Look on the right-hand side of the screen for "Tickets" menu and select "Public Programs" or "Public Programs Member Pricing". NMAJH Members (hi- thanks for your support) will need to enter their membership ID found under the barcode on their ID Cards in order to access discounted tickets. Call us at 215-923-3811 ext. 106 if you have any questions about your membership. If you have been perusing the calendar, follow the link to "purchase tickets" or "reserve tickets" that can be found in the event listing. That link will take you to the main programs ticketing page. NMAJH Members should gain look for the "Public Programs Member Pricing" link in the "Tickets" menu on the right-hand side of the page. All: just enter the quantity of tickets you want for each program, follow the prompts to checkout, enter any special codes if applicable, enter in the requested contact and payment information ... and we will look forward to seeing you soon!
What's this "security code" they're asking for when I enter my credit card information?
The security code is a 3-digit code found on the back of Visa, Mastercard and Discover cards. The American Express security code is 4 digits and can be found on the front of the card.
Can I sneak a peek at the exhibition when I come for a program?
We would love for you to explore the galleries and participate in the programs! Exhibition admission is typically not included with program tickets, which means you would need to buy a Museum admission separately in order to do both- but not to worry, you don't need to buy Museum admission AND a program ticket if you're just coming for a program, and vice versa (unless otherwise stated in the program description). When a program takes place after hours, the exhibition is typically closed. When a program takes place during hours, the exhibition will be open, but you will need to purchase an admission ticket in addition to your program ticket in order to enjoy the galleries (see above). NMAJH Members always get free Museum admission (hint intended) - just pop by the admissions desk on your way in. For more information about visiting the Museum, visit www.nmajh.org.
What time should I arrive for programs?
Good question! We suggest you arrive at least 30 minutes prior to the start of the program. Arriving a little bit early will allow you a few extra minutes you will need to stop by the admissions desk, go through security, and hang your coat. The doors to the Dell Theater or other event spaces will open 30 minutes prior to the program start time (unless otherwise stated in the program description).
Where do I go when I first arrive?
First of all, welcome - glad to have you. Next, you should check in at the admissions desk to purchase, pick up or present your ticket to NMAJH staff who will then cheerfully direct you through security and onto your designated program venue. The fine print. Pre-registration is recommended, walk-in availability is not guaranteed. Payment is required at time of registration. Refunds are available until one week before the program. Attendee substitutions may be made (i.e. we're sorry, you can't make it, but feel free to give your ticket to a friend).
I have a great idea for a program at NMAJH. Who do I contact?
We are absolutely open to great ideas for programming. Please fill out the submission form. Just a heads up that given the number of submissions we receive, the review process can take a while, and also that despite the many wonderful suggestions we receive, there are a limited number of programs we can accommodate on the calendar.
What do I need to know about security? What are the regular Museum hours? Where can I park? Can I bring my pet canary?
Oy! So many questions! For answers to these, and other frequently asked questions about visiting the Museum, visit www.nmajh.org. More questions? For further questions e-mail firstname.lastname@example.org or call us at 215-923-3811.